Registering with us as a new student
If you are a new student who has not previously registered with Equality Focus, please follow these steps to help us to get your support arrangements in place as soon as possible:
As soon as we receive your completed registration form we will be in touch to let you know that we are organising your support and what to expect.
If you are a new student who has not previously registered with Equality Focus, please follow these steps to help us to get your support arrangements in place as soon as possible:
- Check that your Disabled Students Allowance (DSA) Entitlement Letter lists Equality Focus Ltd. as the supplier of your support. You can find out more about what your entitlement letter looks like and what to do if Equality Focus is not listed as the supplier of your support in the FAQs at the bottom of this page.
- Please forward the full copy of your DSA funding letter which names Equality Focus as your supplier to: [email protected]
- We will then reply with an email containing a unique link for you to complete electronically the relevant Equality Focus Student Registration Form.
- When you complete our electronic registration form, you information will automatically be transferred over to your record. If you haven't already done so at that point, please ensure you also send us an electronic copy of your full DSA entitlement letter by email to [email protected]
As soon as we receive your completed registration form we will be in touch to let you know that we are organising your support and what to expect.
Registration Forms
If your funding stated on your DSA letter is for study skills tutoring and/or mentoring, please contact us at [email protected] making sure you send over a full copy of your DSA funding letter and we will send you a link to complete our registration form.
If you have been referred to us for support funded by your university, we will send you a link to complete our registration form to the email address that they provide us with.
If you have been referred to us for support funded by your university, we will send you a link to complete our registration form to the email address that they provide us with.
Getting your support in place - FAQs
What is my DSA Entitlement Letter?
Your DSA funder (Student Finance England or other student funding body) will write to you to set out what support they will pay for from the DSA. This is your DSA Entitlement letter, sometimes referred to as a DSA2. It will give details of the support and the supplier of the support that has been approved from the recommendations contained in your Needs Assessment Report. This might include: specialist equipment, non-medical helpers allowance (e.g. specialist mentoring, study skills tutoring and assistive technology training), travel and any general allowances.
As an example, the front page of your letter will look like this:
What is my DSA Entitlement Letter?
Your DSA funder (Student Finance England or other student funding body) will write to you to set out what support they will pay for from the DSA. This is your DSA Entitlement letter, sometimes referred to as a DSA2. It will give details of the support and the supplier of the support that has been approved from the recommendations contained in your Needs Assessment Report. This might include: specialist equipment, non-medical helpers allowance (e.g. specialist mentoring, study skills tutoring and assistive technology training), travel and any general allowances.
As an example, the front page of your letter will look like this:
The letter is sent in electronic format to you as the student. Approved suppliers are not sent a copy of the letter, so please forward it on to us if we are your named supplier. Further information about entitlement letters (including sample letters) and useful guidance about the DSA application process can be found at www.yourdsa.com.
What do I do if Equality Focus is not listed as being the approved supplier of my support?
If your entitlement letter does not list Equality Focus as the supplier of your support, you will need to contact your Needs Assessor and request a change of supplier. As DSAs are awarded to you as an individual, this change cannot be requested by either your ourselves or your university or college.
If Student Finance England (SFE) is the funder of your DSAs you can email your Needs Assessor. You should put 'Change of Supplier' in the email subject line and explain that you want to change the supplier of your support to Equality Focus Ltd in the main message. They will then request that SFE make the change and if approved, you will receive an updated DSA funding letter which should be sent on to us.
Why do I need to register with Equality Focus if they are the named supplier of my support?
We need you to register with us so that we have current contact details for you and have information about your preferences and availability so we can match you with a support worker that best meets your needs. We are also not automatically sent a copy of your DSA funding letter.
Where can I get more information?
If you have any questions about the registration process or how your DSA support is organised by Equality Focus, please contact us on +44 (0)1923 517850, by emailing us at [email protected] or completing our contact form.
What do I do if Equality Focus is not listed as being the approved supplier of my support?
If your entitlement letter does not list Equality Focus as the supplier of your support, you will need to contact your Needs Assessor and request a change of supplier. As DSAs are awarded to you as an individual, this change cannot be requested by either your ourselves or your university or college.
If Student Finance England (SFE) is the funder of your DSAs you can email your Needs Assessor. You should put 'Change of Supplier' in the email subject line and explain that you want to change the supplier of your support to Equality Focus Ltd in the main message. They will then request that SFE make the change and if approved, you will receive an updated DSA funding letter which should be sent on to us.
Why do I need to register with Equality Focus if they are the named supplier of my support?
We need you to register with us so that we have current contact details for you and have information about your preferences and availability so we can match you with a support worker that best meets your needs. We are also not automatically sent a copy of your DSA funding letter.
Where can I get more information?
If you have any questions about the registration process or how your DSA support is organised by Equality Focus, please contact us on +44 (0)1923 517850, by emailing us at [email protected] or completing our contact form.